The new era of hospitality: What today’s travelers actually want
The golden age of travel has undergone a radical transformation. Not long ago, a hotel stay was defined by the […]
Time Management
Labor shortages in the hospitality industry
Labor shortages in hospitality continue to create major operational challenges for hotels worldwide. Hotels are struggling to maintain service quality
Spica in the Clouds: Transforming hospitality with innovative solutions
In today’s fast-paced world, hoteliers are constantly seeking ways to enhance the guest experience while optimizing operations. Technology plays a
Cloud solutions for small and medium hotels
Cloud technology helps businesses improve efficiency across many industries, including hospitality. Hotels and restaurants increasingly use digital tools to reduce
Check the health of fixed assets in hotels
Hotels rely on thousands of fixed assets every day. TVs, air conditioning systems, electronic locks, furniture, gym equipment, and conference
Hotel as a factory of guest experience: A concept that will change the way you organize your operations (Part 1)
Hospitality operations depend on strong coordination between hotel departments, operational processes, and guest experience management. Harvard economist Theodore Levitt once
Hotel as a factory of guest experience: A concept that will change the way you organize your operations (Part 2)
In the first part of this blog, we explained why hotels should view guest experience as a structured operational process.
Satisfied employees equals happy guests – we have a solution to this equation
We have a situation: you are going on a trip, and you need to book accommodation. Out of hundreds of
Great reshuffle in hospitality – how to adapt?
An ongoing economic trend of mass exit from the workforce and job shifting, known as the “Great Resignation” or “Great Reshuffle”,